Hospitality Report Catalogue

Qualex delivers hospitality-specific BI, CRM and mobile solutions that define IT strategies drive systems selections and target business process and IT infrastructure review. Qualex’s enterprise solutions include Enterprise Intelligence Platforms that integrate individual technology components into a single, unified system. This results in an information flow that transcends organizational silos, diverse computing platforms and niche tools, while also delivering new insights to drive increased value for any organization. With our iQ-Hospitality Data Model, we provide consistent reporting and analytical platform for predictive analytics.

iQ-Guest™ Application

Qualex Guest Application provides the fastest and most responsive form of communication with guests ranging from hotels to restaurants. Enhance your guest loyalty by letting your guests know you care. QPA features automated targeted SMS for guest campaigns; constantly keeping them updated on activities and events of interest increases loyalty.

iQ-Guest™ ensures they are informed on the latest campaigns, events and special discounts. It also lets guests know you remember them personally by sending them personal alerts such as birthday specials or anniversary offers. By offering not only bulk SMS and individual SMS sending options, QPA also schedules automated SMS, promotional SMS, email forwarding and database integration. QPA sets the trend for guest SMS applications

Some of our clients include:

Qualex projects with Seminole HardRock Hotel, Galaxy Entertainment, Grupo Punta Cana:

• Implementing our iQ-Hospitality data model
• Trips Report
• Hotel Stays Report
• Comp Report
• Revenue Report by Geography/ Demographics
• Inactive Guest / Past Due Report
• Guest Due Now Report
• Potential New Business Report
• Incliners/Decliners Report

Qualex Solutions Include: iQ-Support™

 Qualex iQ-Support™ is an internet-driven solution for organizations that, after implementing software solutions, need additional support to maintain their system’s operation. Qualex offers bundles of consulting hours from its specialized consultants in Data Integration, Data Warehousing Construction, Business Intelligence Reporting and Sophisticated Analysis. All these services are provided at a low cost, with high quality and maximum accessibility.

Ticketing & Point of Sales Operations

Reporting & analysis that benefits Ticketing and POS Operations:

• Arena POS per Game Report
• F&B Sales by Store and Terminal
• Point of Sales Map Analysis by Product
• Ticketing Analysis Report
• Ticketing Customer Analysis
• Comparative Time Series by Net Revenue
• Ticket by State Analysis
• Owed-Price-Paid Amount Analysis

Hotel and Hospitality

Reporting & analysis that benefits Hotel and Hospitality:

• Dashboard(s)
• Segment Value Report
• Total Property Value Report
• Bookings by Source Group
• Turn Down Tracking (web usage)
• Daily Report Package
• Daily Pickup Reports (by segment)
• Weekly Revenue Report Package
• In House Report
• Pace Report
• Cash vs. Comp (by month and room type)
• Segmentation Analysis Reports
• Market Segment Pickup Report

Marketing

Reporting and analysis that would benefit Marketing:

• Dashboard(s)
• Additional Campaign Response reporting
• Marketing Response Result Reports
• Model Results for better future performance

Accounting

Reporting and analysis that would benefit Accounting:

• Daily Revenue Reports (showing Cash vs. Comp data)
• Comp Revenue Report
• Comparison of Events/Initiatives
• Comp Report per Person per Day
• Marketing Automation
• Customer Retention

Qualex Solutions Include: iQ-Support™ 

Qualex iQ-Support™ is an internet-driven solution for organizations that, after implementing software solutions, need additional support to maintain their system’s operation. Qualex offers bundles of consulting hours from its specialized consultants in Data Integration, Data Warehousing Construction, Business Intelligence Reporting and Sophisticated Analysis. All these services are provided at a low cost, with high quality and maximum accessibility.

Hotel Operations

Reporting & analysis that benefits Hotel Operations:

• POS Accounting Report
• Hotel Data Reports
• Hospitality Control Board Report
• Inactive Report
• Meters Report

Hotel Marketing

Reporting & analysis that benefits Hotel Marketing:

• Campaign Promotion/Offer Report
• Promotions Report
• Monthly Hotel Analysis Report
• Room Report
• Guest Card Use vs. Actual Transaction Report
• Daily Hotel Revenue Report

Guest Development

Reporting & analysis that benefits Guest Development:

• Dashboard(s)
• Guest Profit/Loss Report
• Guest Revenue Maximization Tracking Report
• POS Utilization Report
• Top Guest Revenue Report
• Top 5 Names/Winners/Losers Report

Service Commitment

Once an issue concerning the use of software is reported, Qualex agrees to assign a resource to verify the issue. In critical issues (High), this resource will be assigned within specific pre-determined business hours and for regular issues (Low and Medium), the resource will be assigned within one business day.